Returns and Refunds Policy

Thank you for shopping at www.ricardoseco.com.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days when you received the product.

To be eligible for a return, please make sure that:

The product was received in the last 7 days

The product is in its original packaging

The product isn't used or damaged

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: customer_relations@ricardoseco.com

By visiting this page on our website: http://www.ricardoseco.com/customer_relations

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

 SECO BRANDS SA DE CV Address: Avenida Estado de México No. 3A Bodega 2 colonia Ejido San Mateo Cuautepec, CP 54948 Tultitlan Estado de México, México

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from www.ricardoseco.com.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: customer_relations@ricardoseco.com

By visiting this page on our website: http://www.ricardoseco.com/customer_relations